Jobs in Oman

Contact Center Executive at Aramex International L. L. C. – Jordan

Job Description

Job Description
* To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers Major duties include but not limited to:
* Handle Incoming Phone Calls
* Resolve standard customers requests and route issues that require follow-up to Customer service Team
* Communicates customer inquiries/messages/feedback to teams and sales owners
* Provide satisfactory service to customers

* English proficiency
* Excellent communication skills
* Computer Proficiency: MS office Applications (Word, Excel, Power Point & Outlook)
* Phone Handling Skills


Aramex International L. L. C.

Job Details

Job Location

Company Industry
Call Centers & Customer Care Outsourcing

Company Type
Employer (Private Sector)

Job Role
Customer Service and Call Center

Employment Type
Full Time Employee

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level
Entry Level

Bachelor’s degree / higher diploma

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