Jobs in Oman

Contact Center Executive at Aramex International L. L. C. – Jordan

Job Description

Job Description
* To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers Major duties include but not limited to:
* Handle Incoming Phone Calls
* Resolve standard customers requests and route issues that require follow-up to Customer service Team
* Communicates customer inquiries/messages/feedback to teams and sales owners
* Provide satisfactory service to customers

Skills
* English proficiency
* Excellent communication skills
* Computer Proficiency: MS office Applications (Word, Excel, Power Point & Outlook)
* Phone Handling Skills

Skills

Aramex International L. L. C.

Job Details

Job Location
Jordan

Company Industry
Call Centers & Customer Care Outsourcing

Company Type
Employer (Private Sector)

Job Role
Customer Service and Call Center

Employment Type
Full Time Employee

Monthly Salary Range
Unspecified

Number of Vacancies
1

Preferred Candidate

Career Level
Entry Level

Degree
Bachelor’s degree / higher diploma

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