Jobs in Oman

On Call Destination Consultant – Amman, Jordan at Move One – Amman

Job Description

Position Purpose
To support employees and their families who are moving to Jordan and to ensure their smooth transition into the new location by providing services including orientation, home finding, school search etc and making the assignee familiar with the local area, culture and customs  
Responsibilities / Duties / Function Tasks
Sourcing suitable  accommodation for the assignee and family within the budget and timescales agreed. Ensuring that all properties viewed are on housing itineraries prepared by Move One’s preferred real estate agent vendors
Discussing and confirming that the services being delivered are within the agreed budget and scope of work contracted with the client. If there are any special needs or requirements confirm that these are with in the authorised guidelines of the client. 
Maintaining consistent contact with the assignee throughout the service;
Recording vital service related information in Move One’s bespoke software system,viaRELO, daily by completing comments, statuses, time-tracker, costs, and other fields;
Uploading service related documents to viaRELO including property offers, itineraries, lease agreements, termination notices, HOP documents, and others;
Providing clear and timely updates and service reports to any local Move One clients for whom they are providing services;
Immediately notifying their Destination Coordinator of any issues or challenges that may arise during a relocation service, documenting the issues/challenges in viaRELO, and placing the service on alert;
Completing any client forms related to the service;
Completing any records or forms required to track their per diem work, including but not limited to, vehicle mileage, time sheets, expense reports;

Skills

Expert knowledge of destination and the surrounding areas
Good foundation knowledge about expat living areas and the rental property market 
Excellent English and preferable one other language
Service industry work experience is advantageous
Strong PC skills 
Sophisticated manner (ability to relate to people, clients and staff, at all levels)
Passionate about Customer Service
Ability to communicate clearly and with confidence both verbally and in writing
Strong problem solving skills

Job Details

Job Location
Amman, Jordan

Company Industry
Other Business Support Services

Company Type
Employer (Private Sector)

Job Role
Other

Employment Type
Contractor

Monthly Salary Range
Unspecified

Number of Vacancies
5

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 3

Degree
Bachelor’s degree / higher diploma

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