Jobs in Oman

Senior IT Support Officer at Luminus Education – Amman

Job Description

• Direct daily operations of the department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Review project plans to plan and coordinate project activity.
• Assign and review the work of systems analysts, programmers, and other computer-related workers.
• Provide users with technical support for computer problems and managing technical support.
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
• Train and supervise staff, or participate in staffing decisions.
• Stay abreast of advances in technology.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Develop and interpret organizational goals, policies, and procedures.
• Evaluate the organization’s technology use and needs and recommend improvements, such as hardware and software upgrades.
• Review and approve all systems charts and programs prior to their implementation.
• Prepare and review operational reports or project progress reports.
• Evaluate data processing proposals to assess project feasibility and requirements.
• Control operational budget and expenditures.
• Purchase necessary equipment.
• Manage backup, security and user help systems.
• Managing, report the stock and equipment.

Skills

 B.Sc in Information Technology major is preferred.
 Minimum 6 years of experience.
 Good oral and written communication skills.
 Customer service-oriented.
 Critical Thinking.
 High problem analysis.
 Monitoring.
 Management of Personnel Resources.

Job Details

Job Location
Amman, Jordan

Company Industry
Primary, Prep, & Secondary School; Higher Education; IT Services

Company Type
Employer (Private Sector)

Job Role
Information Technology

Employment Type
Full Time Employee

Monthly Salary Range
Unspecified

Number of Vacancies
Unspecified

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 6

Nationality
Jordan

Degree
Bachelor’s degree / higher diploma

Education

Information Technology And Computer Science

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